Claudia Arthrell, MSW, LCSW has worked at Family & Children’s Services for the past 29 years presenting professional seminars, directing and developing programs, and providing individual, marriage, family therapy mediation and divorce coaching in her private practice. Claudia is currently the Director of Professional Services at F&CS.

Recently, Claudia has joined Jean Kelley Leadership Alliance as a seminar presenter and Personal Coach. She has developed several seminars on Working with Multi-Generations, Recruiting and Retaining Staff, and Developing Workplace Leadership Skills.

Claudia writes a monthly column, Teens N Tweens, in the local Tulsa Kids Magazine as well as regularly presenting community education programs. Nationally, Claudia has co-presented many professional seminars to multi-disciplined audiences.

Claudia is currently a member of the Association of Family and Conciliation Courts (AFCC), National Association of Social Workers (NASW), Employees Assistance Professionals Association (EAPA), Oklahoma Arbitration & Mediation Academy (OAMA), and the Academy of Clinical Social Workers (ACSW). She has been recognized by the Oklahoma Association of Marriage and Family Therapists as an Outstanding Clinician and received the Pinnacle Award from the Mayors Commission on the Status of Women.

Professional Presentations:

• Stress Management Seminars
• Psychological First Aid (PFA)
• Helping Children Cope with Divorce
• Prevention Relationship Enhancement Program (PREP)

Writing and Publications

• Tulsa Kids (Monthly “Tweens & Teens” column for over fifteen years)
• Tulsa People
• Tulsa World
• US News & World Report (Quoted on effects of September 11, 2001 in 9/20/01 issue)

Dr. Bill Anthony is Founder and President of Anthony Partners, Inc., a highly successful regional consulting firm based in Denver, Colorado. Bill and his colleagues have established an excellent reputation for developing innovative approaches and methodologies in the areas of executive selection, leadership development, strategic planning and executive team alignment. Prior to establishing the firm in 1984, he was a leading senior consultant with the world’s oldest and largest firm of management psychologists and more recently he served as Senior Vice President of Organizational Consulting for a large global consulting firm.

Bill’s extensive professional training and experience as a Consulting Psychologist, combined with over twenty-five years of business experience represent a highly valuable resource for client organizations. His ability to understand the intricate linkages between psychological and business systems have enabled numerous key executives to translate insight into action in leading their enterprises to success. He has served as a key resource in the selection, advisement and retention of an extensive array of executive talent, working with over 70 CEOs and Division Presidents of companies over the course of his career, along with several Boards of Directors.

Bill’s clients include numerous Fortune 500 companies, spanning several different industries. His clients include Royal Dutch Shell, Rio Tinto, Comcast, Qwest Communications, Liberty Media, Citigroup, U.S. Bank, ING, Coors, Health One, J.D. Edwards, Johns Manville, Northrop Grumman and the U.S. Navy. In addition, Bill has worked with entrepreneurs and the venture capital community to help navigate the sensitive development and growth of early to mezzanine level businesses entities.

Bill received his doctorate in Psychology from the University of Houston. After serving as a Captain in the U.S. Air Force for three years, he completed his post-doctoral fellowship at the University of Colorado Health Sciences Center. He holds diplomate status with the American Board of Professional Psychology and is a Fellow in the American Academy of Clinical Psychology. He taught as adjunct professor at the University of Colorado Medical School, University of Denver (Daniels School of Business and the Psychology Graduate School), Metropolitan State University and Northern Michigan University.

Teri is a graduate of the University of Oklahoma and the principal consultant at Teri Aulph Consulting, LLC. As a speaker, author and consultant, Teri has proven success in leadership development & training, talent management, organizational development, change management and operational excellence.

What sets Teri apart is the journey she traveled to ‘Global Vice President in a Fortune 500 company’ in less than three years and the lessons she has gleaned from her experiences.

Teri has held executive positions in Fortune 500 companies in the high tech and automotive industries. She is a keynote speaker on various leadership and business topics and has spoken at global summits in Germany, France and the United States. In addition, she was featured as a guest speaker at Fortune Magazine.

Her first book was released October 1, 2010, ‘Experience Job Satisfaction.’

Teri also writes a Career Coaching article for Examiner.com.

Volunteering has been a mainstay in Teri’s life for many years. This year, her volunteer effort has taken a new and amazing turn. Teri has developed a leadership curriculum for children ages 10 – 13. This program is getting national and international attention as a way to begin the development of leadership at the elementary level.

Barbara’s specialty is in the area of conflict management and mediation with both individuals and in a team. She also designs and instructs workshops on a variety of leadership and management topics. She is certified through the Supreme Court of Oklahoma to do both civil and divorce mediation and conducts 100s of mediations each year. Barbara is the author of the book, “Risky Business.”

As an Organizational Consultant and Coach, Barbara Bannon has spoken and/or consulted with over 500,000 people in Corporate America in her 25+ year career. Prior to her many years of consulting, she had a position with a Fortune 500 company where she was responsible for employee relations, recruiting and hiring for 900 Headquarters employees, and training and organization development corporate-wide for over 6000 employees.

She also consults in the not for profit arena and was awarded the paragon award for community leadership for her work with the not for profit sector. Additionally, she is an Adjunct Professor in the Spears School of Business at Oklahoma State University where she was given special recognition as an outstanding instructor.

Barbara’s client list includes: Amoco, Oxy USA and Oxy International, Mapco, Matrix, Smithco, Pryer Machine, Continuous Care of Oklahoma, Cancer Treatment Centers, Public Service of Oklahoma.

A native of Tulsa, Lacey Cline is a certified career coach. With a passion for seeing others pursue their life purpose, Lacey specializes in career advisement. Whether she helps an individual pinpoint unique abilities, perfect interview skills, select a college major, or identify learning gaps to enhance the overall college experience, she will ensure clients feel at ease.

Lacey currently works in Human Resources focusing on employee development. She has experience in marketing, staffing and recruiting, project management, leadership development, mentoring, career advisement and training.

Lacey obtained her Business Administration degree in Marketing from Southwestern Oklahoma State University and her Master’s Degree in Organizational Dynamics and Human Resource Management from the University of Oklahoma. She has worked in the computer industry as well as the personnel, legal and financial industries.

D. Scott Cooksey is Founder and Senior Trainer of Cooksey Connects, a professional speaking and corporate training practice based in Houston, Texas. Cooksey Connects was founded following Scott’s thirteen-year career in banking and financial services, during which he successfully turned around one investment practice and founded another. He has since built his speaking and training practice through his work with both student and business leaders.

Cooksey has spoken to thousands of students across the United States as a Certified Speaker for Monster.com’s Making It Count Programs, providing students the tools they need to make smart decisions and set themselves up for success in their life after high school.

For adult audiences, he has both spoken at a number of conferences and led hundreds of corporate training events across the United States, U.S. Virgin Islands, Puerto Rico, Canada, and in the fall of 2011, Australia. Organizations for which he has delivered corporate training programs include: AmGen Pharmaceuticals, ConocoPhillips, Federal Bureau of Investigation, Kaiser Permanente, Navajo Nation, Proctor & Gamble, Time Warner Cable, United Airlines, and many more.

Cooksey is a graduate of Oklahoma State University’s Spears School of Business, holding a degree in Business Administration. He is a graduate of Leadership Tulsa, past Chair of Young Professionals of Tulsa, and currently serves as the Director of Communications for the Houston Chapter of the National Speakers Association. As a young man, Scott earned the rank of Eagle Scout. In 2006, he was nominated for the Carnegie Hero Fund Award for his assistance in the rescue of an unknown man from a burning apartment.

A leader and recognized authority in optimal performance coaching and professional development, Dr. Jay Kent-Ferraro brings an extensive background of human performance expertise. With over two decades of real-life experience as a licensed clinician, organizational consultant, certified coach, trainer, author and speaker, Jay utilizes proven technologies that gets results!

Dr. Jay received post-doctoral training at the prestigious Gestalt Institute of Cleveland, with a specialty in working with small groups and intimate systems. He completed an APA-approved internship with specialties in family psychiatry at the Children’s Medical Center. He is a Licensed Professional Counselor, and Certified Corporate Coach & Trainer. Chosen as a Diplomat of the American Psychotherapy Association and Board Certified in Professional Counseling, Dr. Jay offers a unique blend of credentials and experience to his consultancy, and is therefore widely recognized as an expert who possesses sound business acumen in interpersonal technologies.

In addition to founding Empowerment Technologies, an executive coaching, training, and consultation firm that specializes in emotional-intelligence consultancy, Dr. Jay is a frequently featured radio and TV guest who deals in particular with personal- and professional-development topics.

He and his wife Julie are authors of the provocative tell-all book, Surprised By Love: One Couple’s Journey from Infidelity to True Love (www.surprisedbylove.com). As a result of this powerful story of hope, transformation, and reconciliation following an affair, Dr. Jay now has the rare and unique privilege to work alongside Julie as they join their talents, offering transformational seminars, keynote presentations, and consulting and coaching for couples committed to redesigning their relationships. He and Julie have recently been featured on the Oprah Network and Dr. Drew.

Dr. Brian Epperson is Founder and CEO of Human Performance Advisors, a coaching and consulting firm specializing in strategic planning, legal and compliance advisory, audit, corporate-wide change, organization and leadership development, culture and team development, organizational reorganizations, and business startups. He possesses a proven record of coupling the theoretical rigor of academe with the applied pragmatism of today’s corporation to drive organizational improvements.

Dr. Epperson is also an executive coach. He works one-on-one with business leaders helping them navigate critical issues that impact them professionally and personally. He has coached CEO’s, executives, and senior leaders in the Technology, Internet, and Healthcare industries. He has also coached senior leaders in the educational and non-secular industries.

Prior to starting Human Performance Advisors, he worked as an internal management consultant and vice president where he has solid experience in organizational behavior with specific expertise in leading large-scale change, reengineering initiatives in the areas of finance, operations, information technology, engineering, human resources, and business development.

Dr. Epperson is an associate professor of business and economics and is a frequent speaker, panelist, and trainer in the areas of coaching, leadership, and organizational change and innovation. Recognizing today’s fast-paced and challenging corporate landscape, Brian developed a proprietary change and innovation model designed to lead change and innovation initiatives within organizations.

Brian earned his Ph.D. in Organizational Leadership from the University of Oklahoma and has conducted post-graduate work in positive psychology, counseling psychology, and human development. Dr. Epperson is a proud veteran of the U.S. Marines Corps, Fleet Anti-Terrorist Security Team.

Robert E. Jackson

Rob Jackson is an Operations Engineer for Newfield Exploration’s Mid-Continent Division in Tulsa, OK as well as the Chief Operating Officer of Leonidas International, INC., a non-profit supporting physically and emotionally wounded Veterans.

Rob completed two year-long deployments to Iraq within five years of active duty service and two years in the Army Reserves (Tulsa) as the Brigade Headquarters Company Commander before ending his time of uniformed service as a Captain.

In addition to his normal duties at Newfield, Rob also consults on sourcing top military talent into the organization.

Rob recently completed the first of many recreational fundraising events planned by his non-profit to support the healthy reintegration of wounded Veterans into society by summiting Mount Kilimanjaro, the tallest free standing mountain and the fourth tallest peak in the world.

Rob received a BS in Electrical Engineering from the United States Military Academy at West Point and an MBA at Pennsylvania State University.

Annette Johnson
Principal and Sr. Consultant
Human Resource Investments

Annette is a hands on leader with extensive knowledge of Human Resources (HR) and Operations Management. She has a track record of success working in manufacturing and service industries. She has both established HR departments and improved and managed existing departments. Some of the areas and functions she has managed include: legal compliance, position analysis, onboarding, training and development, employee relations, organizational design, performance management, benefit/compensation management and risk assessment, recruitment and retention.
She has worked hand in hand with executive management to develop and maintain the type of organizational culture that would create a highly motivated and productive workfoce. Over her twenty plus year career, one of her goals has been to become a creative, adaptive and facilitative leader who helps build organizations that can achieve operational excellence while fostering employee and employer relations.
Annette achieved a Bachelor of Science in Organizational Behavior from University of North Texas and shortly thereafter attained The Professional in Human Resources (PHR®) certification from The HR Certification Institute.
Now, as a professional consultant she collaborates to identify needs, enable change, engage people and deliver customized solutions to achieve desired results.
Specialties

• Training and Development (Such as: Diversity, Drug Free Workplace, Performance
• Management, Interview Skills, FMLA/ADA, Workers’ Compensation, Legal or Not as well as
• others)
• Organizational Design /Change Management
• Staffing/Team-Building
• Employee Relations/Conflict Resolution/Mediation
• Internal Investigations/Compliance/Risk Assessment
• Compensation and Benefits
• Talent Acquisition
• Leadership Development

Mike Mack is the Founder and President of X5 Management Inc. This business consulting and sales coaching firm, based in Edmonton, Alberta, Canada, enables clients to take their business to the next level, helping them to make their goals a viable reality.

As a business strategist, Mike helps align all of the moving parts of a business. He has shared his expertise and experience with many companies, specifically in the areas of sales management and business development strategy. Mike is regarded as a “master networker” and makes a genuine effort to connect with people at all levels, supporting their goals and initiatives. Mike has learned the value of hard work and respect for people in his community, having served as President of the Rotary Club of Edmonton Mayfield and Area Governor for Toastmasters International.

Mike has extensive experience working in various sectors with both large corporate clients and small business enterprises. Companies witness a positive transformation in their team focus, and they see measurable results as Mike masterfully turns their soft skills into hard assets. His drive and passion are evident in whatever challenge he takes on, and clients are immediately able to see the value he adds to their company. Most importantly, they quickly come to trust him and his advice while making vital business decisions. He delivers what he promises. Mike’s workshops are informative, and they go beyond information delivery to galvanize teams into action and get them excited about becoming part of the business growth and improvement process, not just witnesses to it.

Mike writes a weekly Blog titled, “Connecting the Dots” and has articles published through www.salesopedia.com (Networking for Keeps; Connection, Connect, Connecting; Don’t Keep Score).
Mike holds an MBA from Athabasca University and has a proven leadership track record in Corporate Canada that spans 26 years. He is a Fellow of The Institute of Canadian Bankers and is also a member of CAPS (Canadian Association of Professional Speakers, Edmonton, Alberta Chapter).

Kevin E. O’Connor, CSP, (MA, Education, St. Xavier College; MA, Counseling Psychology, Alfred Adler Institute: MA, Spirituality, Loyola University) is a leadership consultant and professional speaker. He specializes in working with professionals (physicians, engineers, information technologists, dentists, nurses, and others) who have been promoted to leadership positions where they now lead their former peers.

Since 1976, Kevin has spoken professionally more than 85 times per year on average. He has coached 125 professionals around the country and teaches graduate students at Chicago’s Loyola University as well as teaches at Columbia College, Chicago’s performing arts school. He has presented at The George Washington University in DC, the Weatherhead School of Management at Case Western Reserve University, has taught at the Katholieke Universiteit in Leuven, Belgium, outside of Brussels, and has presented to physicians in Dubai, scientists in London, and executives in Buenos Aires.

Kevin is faculty for the American College of Healthcare Executives and the American College of Physician Executives. He has worked extensively with technical professionals, scientists, sales professionals, engineers, and the executives who lead them.

Kevin most recently has co-authored three books with Cyndi Maxey: Speak UP! A Woman’s Guide to Presenting Like a Pro (St. Martin’s Press, NYC, 2008) and Present Like a Pro (2006, St. Martin’s Press). Their latest book is “Ten Steps for Successful Time Management” published by ASTD Pressin 2010.

He has written and contributed to four other books and is currently writing a book on advanced facilitation techniques as well as a book on influencing those who don’t think they have to be influenced!

Kevin holds the CSP designation (Certified Speaking Professional), which is the highest earned honor in the speaking profession. Less than 590 people in the world hold this honor for speaking and teaching excellence.

THE MEDIA CRISIS GURUS

The Point-Counterpoint of media relations is offered by a seasoned veteran of thousands of TV and radio interviews and the more pragmatic, sound-bite world of a big city Police Chief.
The combination of perspectives from both sides of the microphone creates a reality based training experience that is founded on real life applications, not text book theory.
The Gurus provide the necessary media skill sets for both the novice and professional media spokesperson.

RON PALMER, CPP
The former Chief of Police of Tulsa and Portsmouth, Virginia, Ron provides the POINT perspective in the seminars, books and audios. Participating in literally hundreds of media interviews in both crisis and non-crisis situations, he knows what works and what doesn’t work when being interviewed.
Ron has instructed for the FBI, the University of Tulsa, and various police and security associations across the country. In addition to the seminars on crisis media management, he consults in the security industry in both corporate and government venues.

MIKE MCCARTHY
Providing the COUNTERPOINT, Mike uses his 30+ years as a radio and television personality, news director, and talk show host to provide an insightful look into the media agenda. He is a skilled interviewer who “presses the right buttons,” which allows him to “cut to the chase” and/or “go for the jugular.”Mike has worked in media markets across the U.S. including: Tulsa, Charlotte, Birmingham, Baton Rouge and Oklahoma City, and can currently be heard on KJSR Star 103 in Tulsa and on numerous local and national voice-overs. He also owns the media consulting firm, Mike McCarthy and Associates.

With the Gurus Old and NEW media training, you’ll learn:

• To Define the Crisis
• Media Strategies
• Media Myths
• Perspectives
• To Survive the crisis
• Craft an Agenda
• Deliver The Message
• Media Traps
• To Evaluate Reporters