As an Entrepreneur, Business Advisor, Speaker, Facilitator, and Author, Mike has supported businesses since 2006.
He specializes in Customer Service, Sales, Team Building and Leadership Development, with the objective of making the overall customer experience remarkable. It’s Mike’s belief that “Remarkable Customer Service” can lead to enhanced revenue and overall profitability. For Mike, it’s about “trusted collaboration” with his customers. Mike holds an MBA from Athabasca University and is a proud member of Synergy Network (Edmonton Alberta Canada), serving as Chair in 2016; ACG (Association for Corporate Growth), President 2018-2019 for ACG Edmonton; Past member of Toastmasters International, obtaining his Distinguished Toastmasters Designation—DTM. The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); TEC Canada Speaker; Past-President, Rotary Club of Edmonton Mayfield (2005/06). Mike and his wife Bonita live in Edmonton and love mountain biking in Edmonton’s River Valley or in the majestic mountains of Alberta Canada. Mike is the author of Remarkable Service – How to Keep Your Doors Open and he is working on his next book: “RELATIONSHIPS FOR KEEPS” which is expected to be published in the summer of 2018.
View Mike’s LinkedIn Page at: ca.linkedin.com/in/mikemackalberta
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