Explosive Co-Worker

Dear Jean,

I have a co-worker who got really mad and just exploded when something that happened in the office really upset her.  I really don’t know how to deal with her anger.  Any suggestions?

Reply:

The only thing you can do is go about business as usual.  There are plenty of people in the workplace who are just like your co-worker.  This won’t be the last time you are subjected to this type of behavior.  Yelling in the office is just plain rude, and in some cases it borders on verbal abuse.

People who are allowed to repeatedly blow off steam in an angry manner are creating a hostile environment and should be fired, but many times they are not.  Where does that leave you?  That leaves you with cold reality.  For your sanity, you must learn to let her outbursts roll off your back.  If you are not able to do that, you will have to start packing your bags.  Her behavior is not something you can control.